WE love our customer and their furry friends – that’s why we are trying harder 4legsmed.com
That’s the 4legsmed.com guarantee. When you choose us for buying pet flea treatment and tick control for you beloved pet – You should expect the best for your pet.
This is what we are working hard for:
- The exact brand you ordered,
- From the same manufacturer,
- With the same ingredients,
- At the same dosage,
- Just like what you would buy from your vet,
- 100% genuine, no imitations (EPA’s genuine product check instructions)
If you believe you didn’t receive the quality of product you expected, we promise to do the following.
- Accept return of the product,
- With a full refund,
- Pay up to 5% of the product price in return shipping costs, (upon safe arrival of returned item)
- Do it with a smile 😊
Cause we care more!
But only if
- There is a maximum 1 dosage used in the returned item(s)
- Items are sent back within 30 days of original delivery date
we can’t refund as we can’t resell it again.
We will gladly refund if:
- You receive a product which is not what you ordered.
- You believe you didn’t receive the quality of product you expected.
If an item is returned and found not to be the fault of 4legsmed, we will resend the correct item.
Process for approved returns & refunds
If you received the wrong item, please contact us with your order ID. We will exchange the item free of charge. Return shipping fees will be paid by you, then refunded up to the value of 5% of the items purchase price once received.